Course: Manage Projects and Ensure a Safe Workplace

Week 17: Business Relationships

Effective business relationships require the development of a communications environment the enables regular and ad hoc supply of information from your business to its stakeholders. Information may be provided directly using letters, emails, instant messaging, newsletters and indirectly from Twitter, websites and blogs.

A business network database is the foundation for direct communications and should contain contact details that include phone, mail and email details. In addition the database should contain background information about the contacts.

Databases can be created using database applications or generic applications that include spreadsheets (Excel) and word processors (MSWORD).

Portfolio Projects